Managing Conflict the RIght Way

As we know, Project Management is all about communication and people. And whenever people are involved, conflict is bound to arise, whether among the project team, with customers, with stakeholders, or with the sponsor.

Conflict Management is a vital skill for anyone in business, but especially so with project managers.

Here's a great writeup from the University of Nebraska-Lincoln regarding conflict management...

Managing Conflict Successfully, HEG83-181-A