Companies Wary of Outsourcing Strategic Projects

According to a recent Gartner study, financial services companies are fine outsourcing IT maintenance and call center functions, but are less likely to engage in Business Process Outsourcing (BPO), which includes project management, business knowledge, data management, and vendor management. On the contrary, one of the reasons so many organizations struggle with outsourcing in general is a lack of in-house project management expertise to make the outsourcing engagements successful.

Read more in this article from Computerworld...

Gartner: Financial services still wary of BPO - Computerworld