ITIL Market Assessment: Podcast

Via Business Value of IT / IT Governance: Podcast Series on Evergreen's North American ITIL Assessment

Don Casson provides 5part podcast on Evergreen's ITIL assessment in North American market ...

... "recently completed comprehensive analysis of the results of Evergreen's North American ITIL Assessment. We conduct this informal survey two times per year with attendees at key industry events. This most recent survey took place at the 9th annual International Service Management Conference hosted by Pink Elephant. " ...