Monday, September 05, 2005

Maturity Models - Projects, Programmes and Portfolios

After the success of the Software Engineering Institute's Capablity Maturity Model, the methodology is now being applied to other areas. Project Management has recently seen the publication of the OPM3 model from PMI. The paper in the link below is from the UK Government OGC. It is described as a draft but has some very valuable contents, particularly the descriptions of the five maturity levels.
OGC - Portfolio, Programme and Project Management Maturity Model (P3M3)

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posted by G McHardy @ 1:35 PM, Read More...  
2 comments links to this post

2 Comments:

At 2:36 AM, Anonymous Robert Ewloe said...

*NEW*

There is also a Service Capability Maturity Model which is gaining traction in the IT Service Management World.

But what is it and how does it differ from the traditional CMM's?

What is the IT Service CMM?

The objective of the IT Service CMM is twofold:-

1. To enable IT service providers to assess their capabilities with respect to the delivery of IT services.

2. To provide IT service providers with directions and steps for further improvement of their service capability.

The IT Service CMM aims to fulfill these goals by measuring the capability of the IT service processes of organizations on a five level ordinal scale. Each level prescribes certain key processes that have to be in place before an organization resides on that level.

How does it differ from other CMM's?

It's obviously focussed on Service which is intangible, instantly perishable and always open to the subjectiveness of the end recipient (the Customer!)

Due to these unique characteristics of Service (as opposed to a physical product like software that can be 'used') make this model different.

To learn more about the Service Capability Maturity Model visit:-

http://dritil.blogspot.com/2005/06/introducing-important-new-model-to.html

Regards,
Robert.
Cheif Blogger.
www.dritil.com

 
At 6:18 PM, Blogger Jerry Manas said...

Robert, thanks for the tip. No doubt ITIL is here to stay, and those looking to improve and benchmark against other organizations should be very interested in the IT Service CMM.

 

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