Project Management Soft Skills; Communications, Conflict Management, Ethics, and More

With all the focus on project management techniques, such as planning, scheduling, cost management, etc., it's easy to forget that communication is 90% of a project manager's job. And that includes conflict management, resolving ethical dilemmas, team building - all the soft skills that can make or break projects.

In fact, most project failures are in some way tied to a lack of communication. I've seen many projects where all the techical stuff was done right, but the project was perceived as a failure due to poor communication. Likewise, I've seen project where one mistake after the other was made, but the project was seen as a shining success because it was well communicated.

The site below offers a wealth of valuable articles on the soft skills of project management, including communication, conflict management, ethics in project management, organizational development, and more. Perusing these articles would be time well spent by any project manager or leader.

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