ITIL process is an approach to delivering world-class IT services. The ITIL service management framework is supported by a configuration management database, the CMDB. A federated CMDB reference model aggregates the distributed configuration data in today's distributed environments. Tideway partners to integrate ITIL services with automated discovery through a federated CMDB approach ...
Via Tideway Systems: Tideway Partners with Leading BSM Vendors
... "Our partnership with Tideway brings two innovative UK companies together to help our customers deliver world class IT services, based on an ITIL process driven approach. Building on Interlink's strengths of a virtual, federated CMDB driving Business Service Management (BSM), the integration with the Tideway products automates the discovery of configuration and dependency data used to drive our customers real-time and historical Service Views, said Grant Glading, Vice President of Marketing at Interlink Software. The role of business management tools has become critical as IT organisations strive to control cost and deliver reliability to avoid business affecting outages in complex IT environments. Process improvements are at the heart of achieving such business service efficiency, and through the combination of leading, innovative technologies best practice can be achieved. Tideway Systems underpins these business management tools ensuring that all information upon which the infrastructure-affecting decisions are made is completely reliable and up to date. " ...
References on federated CMDB with ITIL process:
Via Computerworld: Taking the Configuration Management Database to the Next Level: The Federated Data Model: This federated approach to a CMDB offers a single, common set of information on each configuration item and its relationships with other configuration items in a manner that can be leveraged by all relevant IT processes -- creating cost-saving synergy among different service management functions.
Via nLayers: Federated CMDB: A configuration management database (CMDB) strategy is central to the IT Service Management framework implementation described in the IT Infrastructure Library (ITIL) documents. ... By adopting a federated CMDB approach, IT organizations can leverage data repositories throughout their environment through integration and utilization of open interfaces to share data.
Via Managed Objects: Business Service Configuration Manager: BSCM resolves the challenges created by today's process model adoption realities by providing a series of capabilities that actually help IT organizations accelerate their adoption of process maturity models like ITIL. ... BSCM enables available sources of configuration data to be mined and/or discovered, their inputs combined, differences reconciled, a service to be mapped, BSVs to be automatically generated and a federated CMDB based on the central point of reference the vCMDB created.