IT Outsourcing Failure: Poor Governance and Challenging Culture ...

Poor governance and a resistant culture can sink any project or transformation. James Murray explores the situation with IT at Sainsbury, where its significant IT outsourcing contract with Accenture has failed. ...

IT Outsourcing Failure: Poor Governance and Challenging Culture: Via Computing: Supermarket giant reclaims its IT ...

... "the failure of Sainsbury's outsourcing relationship was more the result of management difficulties than inherent shortcomings of the IT outsourcing model. Sainsbury's made some bad decisions... and there was poor IT governance and internal politics issues where some were resistant to working with an external consultancy, he argued. " ...