Tuesday, November 29, 2005

ITIL Service Desk Implementation: Virgin ...

Virgin implements software to enable the ITIL-compliant service desk, including project management integration. ...

ITIL Service Desk Implementation: Virgin: Via Axios Systems, the leading ITIL based Help Desk and IT Service Management solution: Virgin goes for experience in IT Service Management ...

... "Virgin Money is installing assyst across its operation at its central Service Desk in Norwich, initially implementing Incident Management to be followed by Asset and Configuration Management. This first phase of the implementation will also include an integration with its internal project management process. " ...


IT Service Management: Richard Branson's Virgin Money Division is implementing an ITIL-enabled service desk ...

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