Thursday, November 17, 2005

Top 3 Qualities of a Successful Project Manager

Although there are many qualities that a good project managers should have, it has occurred to me from recent observations that there are really 3 key ones. If nothing else, a project manager needs to be:
  • Organized
  • Assertive (not to be confused with aggressive)
  • Empathetic

They need to be organized in order to keep up with all the events and details going on during the project; including issues, schedule monitoring, communications, status reports, risk monitoring, and a whole host of other things.

They need to be assertive when dealing with resistant stakeholders, overbearing managers, and lackadaisical team members.

And they need to be empathetic to the needs of customers, stakeholders, team members and all sorts of constituents. To be overly assertive or too soft is equally ineffective, so both are needed in balance.

The rest, as they say, is details

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2 Comments:

At 4:53 PM, Blogger FemPM said...

Jerry, I disagree - I think if they were to only have one quality, it would be to be an excellent communicator. Communication is 90% of the PM's job, so they better be really good at it or expect issues. - FemPM

 
At 10:32 PM, Blogger Jerry Manas said...

Ah, I knew someone would find something I left out. Good catch.

OK, so make that Top 4 Qualities! :)

I suppose I assumed that one who is empathetic is by nature a good communicator, but that may not be the case.

 

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