Fighting the Status Quo; A Lesson from an Education Reformer
Reading Dennis Littky's The Big Picture: Education is Everyone's Business has been very inspiring. Just as Littky challenges the status quo in the education system, we must do so in our organizations.
Here's a quote I especially like in the book:
"No matter how far you have gone on a wrong road, turn back"
- Turkish Proverb
I've listed 21 key points, paraphrased from the book, to illustrate how the same issues that face the education system apply to creating a learning environment in business...
- Teach how to think flexibly, not that there's a right way and a wrong way for doing everything. It's worth noting that the best tennis players hold the racket the wrong way.
- Create an environment that allows students the freedom to find themselves with the support and motivation of inspiring adults [leaders]
- Teach students to fish; don't give them fish. Quote: "We have plenty of people who can teach what they know, but very few who can teach their own capacity to learn" - Joseph Hart
- Use collaborative learning - i.e. "What do we think of this passage as compared to this one?" etc.
- Teaching and learning are about problem solving. Put teachers and learners in the best possible environment for them to do this together.
- Don't dismiss someone as "dumb in math" or "uninterested in science." Cater to their strengths [as Peter Drucker says, "Make weaknesses irrelevant" and pair people with complementary strengths if need be]
- Don't measure education [or any kind of success] by the number of minutes a kid sits at a desk.
- Remember the Three R's: Relationships (with teachers, community, parents, etc.), Relevance (to the students lives and passions - i.e. "what's in it for me"), Rigor (allow them to concentrate intensely in an area of their interest - build depth, not breadth)
- Insure a shared philosophy among the principal and teachers [i.e. management]
- Fix the atmosphere. Create an environment for learning. Fun, happiness, respect, kindness.
- Build celebration into the culture. Celebrate often, for various occasions.
- Know who really sets the culture of a school [or organization]. It's the senior students [middle management and vocal champions -- what Seth Godin calls "the sneezers" --those who can spread an "idea virus"]. Engage them in recreating the culture, and others will follow suit. You can't change the culture by holding a special assembly [or a meeting or a memo]
- Never make rules based on the exception.
- To build trust and respect, provide responsibility and decision-making to students, and control over their environment, tools, and learning
- A culture can thrive and grow on its own stories. Every interaction helps build the culture.
- Start with the student, not the subjects or classes. Quote: "One size never fits all. One size fits one." - Tom Peters
- Use real world examples - or better yet, real projects. Students can tell when things really matter and when they're contrived. [so can business people learning project management]
- Don't give grades. The real world is based on giving feedback and showing people what they need to do to improve. It helps students succeed. Grades are meaningless, subjective, and can destroy morale. Use a narrative instead. It's a tool to help learning, not evaluation for evaluation's sake.
- Quote: "Nobody grew taller by being measured." - Phillip Gammage
- Measure what counts. There is no one indicator of success that fits every student. Instead, measure how often a student talks to teachers about their problems [builds the right culture]; measure if parents agree the school is a safe place and that it views parents as partners [i.e. customer satisfaction]
- Friends of change [6 C's] are: concentration (on your philosophy), commitment, conversation, collaboration, caring, conviviality
Labels: change-management, collaboration, culture, customer, it-project, learning, people, project-status, satisfaction, tools














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