ITIL Implementation: Multi-Year Journey ...

With all of the hype surrounding ITIL these days, it is easy to forget the effort required to make the full-scope transformation. Expect to spend multiple years to fully implement ITIL across all IT processes. This firm set the record in 12 months. Most of us are likely to take much longer, depending on the level of maturity that we are starting from. ...

... "Using Nexio's project team, methodology and web process manual, Domtar deployed 21 processes within 12 months, a feat never achieved in the history of ITIL. By doing so, Nexio breaks the established paradigms by proving that an organization does not have to spend years and millions to achieve sustained, repeatable and economical IT service excellence and quality. " ...

ITIL Implementation: Multi-Year Journey: Via Nexio Technologies: Nexio's Domtar project awarded ITIL project of the Year ...