Succeeding with Multi-Cultural Projects; Personal Touch is Key

There's a good article in Computerworld about how to succeed when managing multi-cultural and virtual projects. No surprise, many of these projects are doomed before they get past the requirements phase.

Key points mentioned include the importance of one-on-one communication (as opposed to surveys, etc.), establishing a RACI chart for roles and responsibilities, and modeling the requirements via prototypes and process models, etc.

Here's the full article...

Projects Without Borders: Gathering Requirements on a Multicultural Project - Computerworld