Performance Management: Super Metrics ...

Definition of a super- or banner- metric, in combination with incentives, can galvanize the workforce to successfully navigate through a transformation and align towards the common goal. The super-metric is usually simpler to communicate than a collection of inter-related measures. ...

... "Some firms direct their strategy with one primary measure. We call it a Super-Measure. A Super-Measure aligns the behaviors and actions of the various parts of a firm with its customers' needs. A Super-Measure focuses a firm more intensely on its strategy than would a complex set of measures. " ...

Performance Management: Super Metrics: Via Babson Insight: Aligning Strategy through Super-Measure Management ...