Tuesday, September 05, 2006

Project Framework Leverages ITIL Provides Common Status View ...

ITIL-capable service solution is implemented as a management framework across multiple implementations to enable a common performance status view. ...

... "Aspiren has selected Infra's IT Service Management solution, infraEnterprise, to support the rollout of a new National Performance Management Framework (NPMF) to local authorities across the UK. The infraEnterprise implementation will ensure that all procedures associated with deploying the initiative are fully compliant with IT Infrastructure Library (ITIL) best practice. Aspiren is using infraEnterprise's Workflow module to automate the management of 400 local authority technical installations, and to provide managers with one common view of the status of the implementation project. " ...

Aspiren Puts Infra To Work On New National Performance Management Framework ...

NPMF - What Is NPMF?: "The project has successfully established the first truly national template for a performance management framework in Housing Benefit departments. Essentially it brings together in one place all the key components of a world class performance management framework ... "

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