Growth Business Process: Program Management

Must-read HBR article is an interview of Jeffrey Immelt on GE's growth as a business process. Includes a well-developed process wheel, personalized to GE, but applicable to most enterprises. ... Link (PDF). Way at end of the article (pg 10), note that Jeff Immelt admits GE's weaknesses and identifies program management as a skill needing development --- the ability to manage significant high-profile investments.