SAP Users: ITIL Opportunity ...
Companies using SAP's ERP system have gaps in IT service management as defined by the ITIL standards. Referenced checklist is a source for self-assessment to identify strengths and weaknesses. ...
... "Of course, designing IT processes that conform to the ITIL can improve the quality of services only when it actually optimizes and reorganizes the IT service processes in a company. " ...
Via SAP INFO: Green Flag for ITIL?
Labels: course, erp-project, itil, sap-project
posted by Frank M @ 8:53 PM, Read More...
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