CIO Runs IT Like Business
Accenture CIO shares insights on IT alignment, business approach, and service orientation. ...
... "To help the business understand IT, we package IT as a set of products and services that we offer to the business. Each of those products has definition of what is in the product and the cost of different service levels. " ...
Via CIOL: CIO Best Practice
Labels: cio-perspective, it-business-model, service-catalog, service-levels
posted by Frank M @ 11:53 AM, Read More...
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