Customer Sat Projects
Automotive service company involves customers in IT project that achieves measurable impact on satisfaction rates. ...
... "Carbrey cemented support for the project among clients by showing them prototypes during the development phase. They gave him more specific, targeted feedback than he ever expected ... " ...
Via Network World: CIO Focus
Labels: cio-strategy, customer-feedback, customer-satisfaction, prototyping, voice-of-customer
posted by Frank M @ 8:38 PM, Read More...
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