Holistic Business Case

It's better to be more inclusive in defining project costs and benefits in the initiation process. Let the CFO understand your thought process and refine from there with finance's help, especially if the business is responsible for delivering benefits. ...

... "CFOs see [a project's] budget in [its] totality. There are a lot of other costs that sometimes get left out of the IT project pitch. " ...

Via ZDNet Asia: Gartner on Speaking CFO Language