Project Leadership and Management

Org Controls

Decentralized and flat organization model distributes controls into the customer-focused workforce. Hierarchy and team roles are minimized while responsibility and accountability to the customer are emphasized. ...

... "Control rests with the front lines, where it adds the most value. It works. Still, customers visiting FAVI are often astounded at what they perceive to be a total lack of control. " ...

Via Idea Hub at American Express OPEN Forum: Design a Flat Organization

High Potential Project Portfolio Category

A good portfolio should have an innovation category for high-potential, game-changing investments where the risk of failure is moderate to high and the governing body accepts failure as a way to learn and fail forward. ...

... "It's important, he says, to allocate some portion of the budget and IT resources for investments in high-potential projects. " ...

Via ITBusinessEdge: Project Portfolio

Open Innovation through Contests

Have a problem? Post a bounty. Use an open innovation model to cost-effectively source solutions. ...

... "Organizations have found contests to be a cost-effective method that allows them to tap into the vast intellectual resources outside their walls. " ...

Via San Francisco Chronicle: Drive innovation

Evaluating IT Projects in Healthcare Space

AHRQ publishes updated toolkit to support evaluation of healthcare IT projects, including goals, objectives, and quantitative and qualitative benefits. ...

... "Many people feel more comfortable in the realm of numbers and, as a result, frequently design their evaluations solely around quantitative data. But this approach provides only a partial picture of your project. Quantitative data can lead to conclusions about your project that miss the larger picture. " ...

Via Agency for Healthcare Research and Quality: IT Project Evaluation Toolkit (PDF)

Project Trends

Anecdotal evidence on information technology investment trends from recent quarterly report by Chordiant, which specializes in customer-focused solutions. ...

... "Although the environment continued to be a challenge in the quarter, we did see initial signs that budgets are beginning to open up and IT projects that can show a return are being approved. " ...

Via Seeking Alpha: Chordiant Software Earnings Call