Scenario Planning IT Problems and Outages

While planning for problems is a valuable exercise on projects, application management and support groups need to perform periodic risk assessments of critical business systems as user adoption evolves over time after the original implementation is complete. Are your business continuity plans fresh enuf to serve your enterprise during the next glitch? ...

... "Risk management exercises — reviewing likely scenarios of failure and preparing for them — should be a part of every IT project. Huge catastrophic glitches aside, the day-to-day glitches also add up ... " ...

Via ZDNet: Software glitches