Measuring Success as Technology Evangelist

I remember Apple introduced a role called the technology evangelist when the Mac was introduced. Later, we collaborated with a technology evangelist from Microsoft who helped us better understand the transition to dot Net development. This non-traditional role has had about 10-20 years to incubate and develop. Here's some insight into the modern-day role. ...

... "Success metrics: Met 7,000 customers in person; Attended nearly 200 conferences (30 per year); Picked up 3,000 followers on Twitter; Maintains regular, personalized contact with about 1,000 people; " ...

Via Church of the Customer: Evangelist

eBusiness Satisfaction Improves on Google Surge

Here is a pulse check on customer satisfaction in the American economy. In the automotive industry, American businesses fail to demonstrate leadership. However, in technology, Apple and Google are the pacesetters. ...

... "Customer satisfaction with the e-business category of websites surges 6% to an all-time high of 79.3, largely on the remarkable improvement of Google. After slipping behind Yahoo! for the first time last year, Google surged an unparalleled 10% to leave all rivals in its wake. Google's score of 86 sets a new standard for e-businesses and creates a formidable nine-point gap between its nearest competitor, Yahoo!, which fell 3% to 77. " ...

Via American Customer Satisfaction Index: Apple, Google Surge in Customer Satisfaction, PDF

Computing's Future is in the Cloud

Apple and Google. Devices and Clouds. An exciting look into the future of computing by Nick Carr, who sometimes thinks that IT doesn't matter, but always offers an interesting perspective. ...

... "At this very moment, in a building somewhere in Silicon Valley, I guarantee you that a team of engineers from Google and Apple are designing a set of devices that, hooked up as terminals to Google's supercomputer, will define how we use computers in the future. " ...

Via Nicholas Carr's Blog: Future of Computing

Recycle Education Computers With Apple

Through June 30th, Apple will recycle computers for educational institutions. ...

... "There is no purchase required to participate in the program and all accredited K-12 and Higher Education institutions with at least 25 systems to recycle are eligible! " ...

Via Apple: Education Trade-In and Recycle