Performance Benchmarks

Activity in benchmarking energy consumption is increasing, as business seeks to understand their performance versus peers and to highlight leadership positions with management. ...

... "We’re beginning to wrap up the data collection phase for data centers and we will begin exploring the development of a data center energy performance rating. " ...

Via CoStar Group: ENERGY STAR

Beat the Market

You can use the marketplace as a test of your IT organization's efficiency and effectiveness. While you may not be world-class on every metric, it is useful to understand your benchmarks and decide where you want to excel, especially if that area of excellence is aligned with your business success. ...

... "If you hold yourself to the standards of the marketplace and can show and demonstrate time and again that you’re a better provider than the marketplace, that translates into shareholder value. " ...

Via CIO Insight: The IT Value Debate

eBusiness Satisfaction Improves on Google Surge

Here is a pulse check on customer satisfaction in the American economy. In the automotive industry, American businesses fail to demonstrate leadership. However, in technology, Apple and Google are the pacesetters. ...

... "Customer satisfaction with the e-business category of websites surges 6% to an all-time high of 79.3, largely on the remarkable improvement of Google. After slipping behind Yahoo! for the first time last year, Google surged an unparalleled 10% to leave all rivals in its wake. Google's score of 86 sets a new standard for e-businesses and creates a formidable nine-point gap between its nearest competitor, Yahoo!, which fell 3% to 77. " ...

Via American Customer Satisfaction Index: Apple, Google Surge in Customer Satisfaction, PDF

Business Case Reference Material for Talent Projects

Having trouble making the business case for that next HR project? Here's some interesting reference material from IBM and partners for putting that funding request into tangible terms. ...

... "Organizations that apply talent management practices demonstrate higher financial performance compared to their industry peers. Those specific talent management practices that most distinguished financial outperformers from other organizations are understanding and acting upon employee engagement and aligning recognition and performance management systems. " ...

Via IBM: The ROI of Talent Management

Organize for Virtualization Success

A virtualized environment offers the ability to achieve significant scalability. Benchmarks and heuristics can help you assess the future state model for your organization post-implementation. ...

... "Management team: 15 percent of IT groups are creating a dedicated team, often called the virtual computing team, that brings together experts from various IT disciplines to manage the overall virtualization effort ... " ...

Via CIO: Benchmarks

Benchmark Project Best Practices

Opportunity to do some benchmarking and gain insights on best practices. Never mind that it's in Vegas. ...

... "Fall 2007 Benchmarking Forum, IT Project Management Best Practices: The two-day knowledge-sharing event, which will be held at the Bellagio Las Vegas, September 18-19, is designed to provide IT project practitioners with new insights about what's working in IT project management, what's not, and how to move forward. " ...

Center for Business Practices to Host IT Project Management Best Practices Forum

Methods to Value IT

Insights on valuing IT and its investments range from tracking benefits, articulating the intangible benefits, and beating benchmarks. Traditional measures are shifting to options valuation. And, portfolio management could benefit from program management. ... All interesting perspectives. ...

... "In other words, looking at relative IT spending does not tell you whether a bank is an advanced or an inefficient consumer of IT. That's the economic theory. " ...

Via CIO Asia: IT Value