Service is a Science, Study and Improve It

Interesting move in the global landscape ... Singapore collaborates with IBM through a network of universities and industry partners to innovate in service management. Education in the science of services is planned. ...

... "The collaboration aims to develop a new breed of service scientists and service entrepreneurs who understand service systems, are trained to enable efficient and systematic approaches to service delivery, and serve as catalysts for service innovation in organisations and for various industry sectors. " ...

Via IBM: Service Science Initiative in Singapore