The Friction Factor

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... tweeting, and get that task done. Reduce your friction to focus on the critical tasks for your project. Also, consider chunking up that project into bite-sized work packages to accelerate to the finish line. ...

... "Make a project smaller. Reduce the scope. Have it doable in a few days or a week. Work on the other parts when the first part is done. " ...

Via Zen Habits: Get to Task Completion

Customer Orientation: Friction-Free Process

Guy lists ten mistakes that add friction to the user adoption process, that highlights a lack of customer orientation. We've all been there before. Check it out. ...

... "... compilation of silly and stupid ways companies are hindering adoption of their products and services. ... " ...

Via Guy Kawasaki's How to Change the World Blog: The Top Ten Stupid Ways to Hinder Market Adoption