Use Business Value Dials to Steer IT

Business value dials are used to align IT with customer (internal client) objectives in this framework for measuring the business value of information technology. ...

Via Intel Press: Measure Business Value of IT (PDF)

Beat the Market

You can use the marketplace as a test of your IT organization's efficiency and effectiveness. While you may not be world-class on every metric, it is useful to understand your benchmarks and decide where you want to excel, especially if that area of excellence is aligned with your business success. ...

... "If you hold yourself to the standards of the marketplace and can show and demonstrate time and again that you’re a better provider than the marketplace, that translates into shareholder value. " ...

Via CIO Insight: The IT Value Debate

Communicating IT Value

Nice tips on transforming the IT value discussion, such as leveraging the role of the business sponsor and integrating IT initiatives in the business agenda. ...

... "burden of defending IT initiatives as standalone project is eliminated; instead the business leader adopts the IT project as a core enabler of the business strategy. " ...

Via CIO Asia: Tips for communicating value of IT

IT Value EQ Business Value

What is the value of IT? Expressing it in the language of business is essential. Direct tangible impact is the best. However, when tangible financial impact is not obvious, IT professional must connect the dots. ...

... "Everyone on the panel said it makes sense to judge technology projects based on business metrics. Boiled down that means two measurements: Reduced cost and increased revenue. " ...

Via ZDNet: IT Value