Operating Cost Impacts in Project Business Case

Cost transparency involves educating the governance team about the impact of today's investments on tommorrow's operating costs. ...

... "Factoring in costs of collateral impact should also happen at the project management phase as applications are being developed. While an organisation's impact metric might state that a new application for 1000 users will require five help desk people ... " ...

Via Computerworld, NZ: IT cost calculations

The Data Center Consolidation Project

Data center consolidation projects are not out of fashion yet. NYC and the feds move to consolidate their sprawling infrastructure to gain financial and energy efficiencies. ...

NYC Data Center Consolidation via InformationWeek: "current IT infrastructure of New York City is fragmented, with more than 50 unique data centers serving nearly 48 city agencies, many located in prime commercial real estate space. " NYC IT plans overhaul of data infrastructure: "The consolidation will lower the City’s cost of operations by up to $100 million over five years, reduce energy consumption and emissions, strengthen security, and improve overall IT service quality for agencies."

Federal Data Center Consolidation via Data Center Knowledge: Agencies are challenged to ... "prepare an inventory of the IT assets by April 30 and develop a preliminary data center consolidation plan by June 30. " by Federal CIO.

Massively Multiplayer ITIL Operations

ITIL process and system-enablers support high-availability for online game operations. ...

... "Even one-hour shutdown is fatal to online game operation. The ITIL system displays player data and Internet connection state, and give warnings once problems occur. " ...

Via Trading Markets: ITIL System