Project Pain is Indicator of Gain

Leading CIO embraces pain as evidence of positive transformational impact. ... ie: improvements in process capability and maturity will cause setbacks and discomfort. This leadership acknowledges and embraces this reality upfront in the project principles. ...

... "Our business processes and practices will change significantly, and we will accept some disruption to achieve the ultimate benefits. " ...

Via Information Week: Acknowledge Transformation Challenges

Project Manager Creates Collaborative Relationship

Healthcare continues its information transformation and progressive project management practices can accelerate the change. In this case, the project manager collaborated with the target department to understand the business challenges and the process capability --- creating the proper working relationship for a transformation journey. ...

... "Make cross-departmental understanding a priority - During implementation, our IT project manager sat in the HIM department until he fully understood our daily frustrations, processes and challenges. " ...

Via ADVANCE: Lessons Learned