ITIL Storage Application

ITIL methods can be applied to storage processes in order to understand service performance and drive efficiencies. ...

... "Putting that in more practical terms, he explained that business continuity requirements, for example, can be related more closely to storage elements such as the backup timetable, archiving timeframes and replication. By doing so, the services provided can be measured better, automated and monitored according to specific service levels." ...

Via Enterprise Storage: ITIL in Storage