Collaborate via the Cloud

IBM supports Vietnam's development of information technology education through use of its cloud computing infrastructure. The collaborative portal will support education programs in service management. ...

... "To build and sustain a highly-skilled competitive IT workforce, the Vietnamese government plans to adopt the academic programs nationwide through a joint effort by the Ministry of Education and Training, the Ministry of Science and Technology, and the Ministry of Information and Communications. These programs will offer computing courses in IT Service, free software tools, and business case studies representing real-world challenges. " ...

Via IBM: Collaboration Portal Goes Live on IBM Cloud

Service is a Science, Study and Improve It

Interesting move in the global landscape ... Singapore collaborates with IBM through a network of universities and industry partners to innovate in service management. Education in the science of services is planned. ...

... "The collaboration aims to develop a new breed of service scientists and service entrepreneurs who understand service systems, are trained to enable efficient and systematic approaches to service delivery, and serve as catalysts for service innovation in organisations and for various industry sectors. " ...

Via IBM: Service Science Initiative in Singapore

Business Games Teach Project Best Practices

Nothing creates understanding like a good game. Here's a novel approach to disseminating best practice process in project and service management. ...

... "Both simulations are high impact, interactive business games, developed to address the process and cultural challenges of implementing IT Project Management and Service Management best practice. This unique approach to business learning brings Project Management and Service Management best practice to life in the context of realistic and exhilarating scenarios. Participants quickly experience breakthrough understanding of best practice processes and methodologies resulting in improved individual, team and business performance. " ...

Via G2G3: Turkish delight

ITGovernance ITIL EnterpriseArchitecture Drive Benefits

Service management successes discussed at recent conference.

... "CIO of the state of Illinois saved over $130 million annually by implementing a strong enterprise architecture and IT governance program in conjunction with ITIL. " ...

Via Public CIO: Government IT Services