Usability Project: Staples Web Presence
Staples employs design principles and user segmentation to drive usability makeover to its web presence --- seeing it through their customers' eyes. ...
... "the multichannel office supply merchant undertook its largest IT project ever in mid-2002 with the goal of improving its Web site's usability " ...
Via DM News: Staples IT Project
Labels: customer-experience, it-project, staples, usability, web-site
posted by Frank M @ 3:48 PM, Read More...
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