Focus on the Positive

Don't forget information technology's role in improving business productivity --- focus on the positive impact --- even common infrstructure, such as telephony, provides the opportunity to drive business benefits. ...

... "Even something as familiar as a telephone system can present challenges for users when changes are introduced. To overcome this, we ran a number of demonstration days, where key individuals from the business were shown the full functionality of the system. " ...

Via iTnews Australia: IT is key