Tuesday, January 10, 2006

Scheduling is Dead, Bring on Chaos; So Says A Foremost Scheduling Expert

Project scheduling has no future whatsoever, and this comes from no less than Murray Woolf, the Managing Director of the PMI College of Scheduling's Scheduling Excellence Initiative (SEI).

This article, posted at PMForum is one of the better ones I've seen in a while (possibly because it's aligned with my philosophies). The premise is that, in today's day and age, the industry is headed toward more of a "give the people objectives and let 'em work it out" philosophy, which is completely opposed to the old "build a detailed schedule and make 'em follow it" mentality.

This is completely aligned with a value system that I've long subscribed to (and had posted on here at PMThink), and that is: To foster passion and accountability, we need to provide:

- Autonomy and Trust
- General Guidance and Principles
- Support and Removal of Barriers

This, of course, must be supported by having clear objectives.

Through all this, we also need to send a message that results are more important than blindly following rules. This doesn't mean that we needn't have processes, as people need a system in order to achieve consistent results; merely that we should give project managers the freedom to bypass certain processes if it's necessary to achieve good results. "Good" is the operative word here. Just meeting a date is not "results."

I believe that Mr. Woolf's article endorses my approach, and acknowledges that the following is where the future of project management is:

More organized chaos than it is controlled components.
More project facilitation than it is project scheduling.

This doesn't mean that planning isn't important either; merely that the act of planning shouldn't be confused with rigidly following the plan/schedule. As Dwight D. Eisenhower said, "Plans are nothing; Planning is everything."

As it is, and as Mr. Woolf rightly points out, project managers and "schedulers" are so bogged down in details and administrivia that they become more project reporters than managers. We need to observe where the future is headed and free project managers from the burdens of such fruitless details.

Instead, their efforts should be spent on adequate preliminary research, communication, facilitation, risk awareness, and other traits necessary to effectively manage a project.

For the full article, which I highly suggest reading, see Mr. Woolf's paper below...

PMFORUM, Connecting the World of Project Management - Papers

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2 Comments:

At 11:19 PM, Anonymous Garry L. Booker said...

Jerry,

I had time to read the full text this evening. Excellent article!

Mr. Woolf said that his proposal for departure from the concept of a single project schedule is radical (p. 8.) I don't see it as radical. In fact, it has always been this way. There has always been the "official" schedule, backed by a large investments in Newtonian scheduling, and then there has always been the day-to-day "real" schedule, which is more about what is REALLY going to happen this week, backed by non-schedulers having meaningful conversations. There have already been some very practical advances at this project "facilitation" level (e.g. agile project management and Franklin Covey's workshops), so it isn't radical at all.

I could pick a few nits, such as Mr. Woolf's prediction that the human brain is not capable of making meaningful use of more granularity. That's an information design challenge -- and a tough one! -- but one that I'm working on steadily. But I heartily agree that greater granularity must NOT come from the top down. We should stop pushing more granularity from the top down and embrace more granularity from the bottom up (as illustrated by his construction jobsite trailer scenario.) As he hinted, project visualization must be part of the solution. In fact, visualization is essential because capturing bottom-up granularity will produce far more data than pushing top-down granularity.

I also strongly agree with combining top-down order with bottom-up chaos, for a chaordic solution.

I'm seeing a lot more evidence of multi-layer thinking, such as this article. That's great! Thanks for posting a link to the article.

/Garry

 
At 11:30 PM, Blogger Jerry Manas said...

I love it! "Top-down order with bottom-up chaos" You should patent that.

Yes, as I read the article, I was thinking of agile methods, etc.

I'm working on an article now that I'll be posting about shortly regarding centralized planning with decentralized scheduling (with the master plan being driven from the top down, and the schedule being driven from the bottom up - sort of a "give and take").

It's also the model that Napoleon used with his Grand Armee (as I wrote about in the book). I think your "top-down order with bottom-up chaos" really captures it.

 

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